Using QR Codes to Collect Reviews: A Complete Guide
QR codes have made a massive comeback, and for good reason. They're the perfect bridge between in-person interactions and online reviews. Here's how to use them effectively.
Why QR Codes Work for Reviews
QR codes eliminate friction in the review process:
Where to Place Your QR Codes
Strategic placement is key to maximizing scans:
1. At the Point of Sale
2. In Your Physical Space
3. On Marketing Materials
4. On Printed Receipts
Best Practices for QR Code Design
Keep It Simple
Add Context
Test Before Printing
Creating Your Review QR Codes
With LocalReviews, generating QR codes is simple:
Each QR code links to your branded review page, where customers rate their experience before being directed to Google (for happy customers) or to your internal feedback form (for those with concerns).
QR Code Campaign Ideas
The Table Tent
Create a small table tent with your QR code and place it where customers wait or dine. Include text like: "Enjoyed your experience? Let us know! Scan to leave a review."
The Follow-Up Card
Hand customers a small card with your QR code as they leave. Personal handoff increases scan rates significantly.
The Receipt Addition
Add your QR code to printed receipts with: "Your feedback matters! Scan to share your experience."
The Poster
Create an eye-catching poster for high-traffic areas. Include your star rating and number of reviews to build social proof.
Tracking Your Success
Monitor these metrics to optimize your QR strategy:
Common Mistakes to Avoid
QR codes are a powerful, low-cost way to boost your review collection. Start with one or two strategic placements and expand based on what works for your business.
Jordan Chen
Product Manager at LocalReviews. Passionate about creating seamless customer experiences.