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Using QR Codes to Collect Reviews: A Complete Guide
Tips & Tricks

Using QR Codes to Collect Reviews: A Complete Guide

Jordan ChenJordan Chen
November 18, 2024
4 min read

QR codes have made a massive comeback, and for good reason. They're the perfect bridge between in-person interactions and online reviews. Here's how to use them effectively.

Why QR Codes Work for Reviews

QR codes eliminate friction in the review process:

  • **Instant access**: One scan takes customers directly to your review page
  • **No typing required**: No need to search for your business online
  • **Works on all phones**: Modern smartphones have built-in QR scanners
  • **Trackable**: Know how many people are scanning your codes
  • Where to Place Your QR Codes

    Strategic placement is key to maximizing scans:

    1. At the Point of Sale

  • On the checkout counter
  • On payment terminals
  • On receipt holders
  • 2. In Your Physical Space

  • On tables or waiting areas
  • On exit doors
  • In restrooms (yes, really!)
  • On product packaging
  • 3. On Marketing Materials

  • Business cards
  • Flyers and brochures
  • Vehicle wraps
  • Uniforms and name tags
  • 4. On Printed Receipts

  • Include QR code at the bottom of receipts
  • Add a brief call-to-action above the code
  • Make sure it's large enough to scan easily
  • Best Practices for QR Code Design

    Keep It Simple

  • Use a clean, high-contrast design
  • Ensure the code is at least 1 inch square
  • Leave white space around the code for easy scanning
  • Add Context

  • Include clear text: "Scan to Leave a Review"
  • Add your logo for brand recognition
  • Use an arrow or visual cue pointing to the code
  • Test Before Printing

  • Scan the code with multiple devices
  • Test in different lighting conditions
  • Verify the link goes to the correct page
  • Creating Your Review QR Codes

    With LocalReviews, generating QR codes is simple:

  • Go to your dashboard
  • Click on "QR Codes"
  • Customize the style and colors
  • Download and print
  • Each QR code links to your branded review page, where customers rate their experience before being directed to Google (for happy customers) or to your internal feedback form (for those with concerns).

    QR Code Campaign Ideas

    The Table Tent

    Create a small table tent with your QR code and place it where customers wait or dine. Include text like: "Enjoyed your experience? Let us know! Scan to leave a review."

    The Follow-Up Card

    Hand customers a small card with your QR code as they leave. Personal handoff increases scan rates significantly.

    The Receipt Addition

    Add your QR code to printed receipts with: "Your feedback matters! Scan to share your experience."

    The Poster

    Create an eye-catching poster for high-traffic areas. Include your star rating and number of reviews to build social proof.

    Tracking Your Success

    Monitor these metrics to optimize your QR strategy:

  • **Scan rate**: How many people are scanning?
  • **Conversion rate**: How many scanners leave reviews?
  • **Location performance**: Which placements work best?
  • **Time patterns**: When do most scans happen?
  • Common Mistakes to Avoid

  • **Too small**: Make sure codes are easily scannable
  • **Poor placement**: Eye-level or natural hand positions work best
  • **No call-to-action**: Always tell people what to do
  • **Outdated links**: Test codes regularly
  • QR codes are a powerful, low-cost way to boost your review collection. Start with one or two strategic placements and expand based on what works for your business.

    Jordan Chen

    Jordan Chen

    Product Manager at LocalReviews. Passionate about creating seamless customer experiences.

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